Customer Relations Specialist - Amsterdam

Function Group: Sales / Customer Service sales


QTC Recruitment is a reliable recruitment partner, specialising in search and selection of professionals in the life sciences industry. We provide tailored services all over Europe, offering a search proposal to find specialised candidates for demanding positions in a competitive labour market. Through decades of experience in life sciences recruitment, we have developed an extensive network of leading employers and specialists in Europe. Our goal is to make both clients and candidates happy with a new job opportunity or a matching specialist through our reliable, transparent, and personal way of doing business. QTC is all about making a difference for you on Quality, Time, and Cost.


Within the role of Customer Relations Specialist, you are the intermediary between sales representatives, customers, and distributors. Moreover, you will be providing excellent customer service to customers and represent the organisation with enthusiasm and integrity. Besides, you are fluent in English and Dutch.

Within this position your responsibilities will exist of, but are not limited to:

  • First point of contact for customers regarding commercial activities
  • Responsibility for monitoring and processing incoming orders and quotas
  • Developing and maintaining the current database, procedures and policies
  • Placing emphasise on delivering extraordinary customer value to all clients and distributors
  • Collaborating with other business related departments


  • Fluent in English and Dutch, and preferable in an additional European language such as German, Polish, Spanish, French, Croatian, or a Scandinavian language
  • Two to five years experience in Customer Service or other relevant positions
  • Excellent analytical and problem-solving skills
  • Proactive and customer oriented mindset


You will get the opportunity to work for a global innovation leader. Within this international environment, personal and professional development are highly stimulated.


In case you are interested in this job, or would like to know if we can offer other similar jobs, feel free to contact me directly.


Mark Breed
Associate Medical Devices




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