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Customer Relations Specialist - Native Dutch - Utrecht

Function Group: Sales / Customer Service sales

Organization

Our client is based in the Utrecht area and is an established global leader in the field of dental innovations and products. Within the dental market, our client is known for their top-quality products. Top-quality products go hand-in-hand with top-quality service. That is why we are actively searching for a Customer Relations Specialist who will take on the challenge to strengthen the Dutch team. This positions asks for a native Dutch speaker with highly service-oriented work ethics.

Function

Within this position, you are fully responsible and the first point of contact for all Dutch and English speaking customers in the Netherlands. By working together with the sales representative, you will build close relationships with your clients in your portfolio. Throughout this contact, you will act as the connector between all relevant departments and entities to deliver service of the highest level.

Responsibilities that are included in this role will exist of, but are not limited to:

  • Processing and monitoring orders and quotas;
  • Through your expertise, advise and answer all questions from customers related to commercial activities;
  • Collaborating and staying in close contact with all relevant business departments;
  • Maintaining and developing the current database, optimising procedures, and policies;
  • Representing the organisation by delivering high-quality customer service with enthusiasm and integrity.

Requirements

  • Native Dutch speaker;
  • Fluent in English;
  • Speaking another foreign language is a plus;
  • Living in the Netherlands;
  • Two years customer oriented work experience;
  • High-quality communication skills;
  • Proactive and integer approach.

Offer

  • Opportunity to work for a global innovation leader
  • An international workplace with room for personal and professional development
  • An international and dynamic workplace

Information

In case you are interested in this job, or would like to know if we can offer other similar jobs, feel free to contact me directly.

Application

Gino Boekelaar
Senior Associate

+31(0)23-7548660
+31(0)6-13944082
G.Boekelaar@qtcrecruitment.com

Apply

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