Customer Relations Specialist - Native German - Utrecht

Function Group: Sales / Customer Service sales

Introduction

QTC Recruitment is a reliable recruitment partner, specialising in search and selection of professionals in the life sciences industry. We provide tailored services all over Europe, offering a search proposal to find specialised candidates for demanding positions in a competitive labour market. Through decades of experience in life sciences recruitment, we have developed an extensive network of leading employers and specialists in Europe. Our goal is to make both clients and candidates happy with a new job opportunity or a matching specialist through our reliable, transparent, and personal way of doing business. QTC is all about making a difference for you on Quality, Time, and Cost.

Organization

Our client is based in the Utrecht area and is an established global leader in the field of dental innovations and products. Within the dental market, our client is known for their top-quality products. Top-quality products go hand-in-hand with top-quality service. That is why we are actively searching for a Customer Relations Specialist who will take on the challenge to strengthen the DACH team. This positions asks for a native German speaker with highly service-oriented work ethics.

Function

Within this position, you are fully responsible and the first point of contact for all German and English speaking customers in the DACH region. By working together with the sales representative, you will build close relationships with your clients in your portfolio. Throughout this contact, you will act as the connector between all relevant departments and entities to deliver service of the highest level.

Responsibilities that are included in this role will exist of, but are not limited to:

  • Processing and monitoring orders and quotas;
  • Through your expertise, advise and answer all questions from customers related to commercial activities;
  • Collaborating and staying in close contact with all relevant business departments;
  • Maintaining and developing the current database, optimising procedures, and policies;
  • Representing the organisation by delivering high-quality customer service with enthusiasm and integrity.

Requirements

  • Native German speaker;
  • Fluent in English;
  • Speaking another foreign language is a plus;
  • Living in the Netherlands;
  • Customer oriented work experience;
  • High-quality communication skills;
  • Proactive and integer approach.

Offer

  • Opportunity to work for an established global leader in the dental market;
  • An international workplace;
  • Following an extensive on-boarding and training process making you an expert in the medical and specifically dental field;
  • Room for personal and professional development.

Information

In case you are interested in this job, or would like to know if we can offer other similar jobs, feel free to contact me directly.

Application

Saskia Cepella
Associate | Medical Devices

+31(0)23-7548660
+31(0)6-13143973
s.cepella@qtcrecruitment.com

Apply

Contact

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