For an international organisation, we are seeking a Customer Relations Specialist. This Utrecht based company is an established global leader in the field of dental innovations and products. Within the dental market, our client is known for their top-quality products. Top-quality products go hand-in-hand with top-quality service.
Within this position, you are fully responsible and the first point of contact for all French or Italian speaking customers. By working together with the sales representative, you will build close relationships with your clients in your portfolio. Throughout this contact, you will act as the connector between all relevant departments and entities to deliver service of the highest level.
Some of the responsibilities that are included in this role are, processing and monitoring orders and quotas, through your expertise. Advise and answer all questions from customers related to commercial activities. Collaborating and staying in close contact with all relevant business departments. Maintaining and developing the current database, optimising procedures, and policies. Representing the organisation by delivering high-quality customer service with enthusiasm and integrity.
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Associate | Medical Devices