Logistics Customer Service Coordinator - Amsterdam

Function Group: Supply Chain / Customer Service Supply


For an international manufacturing and trading company specialised in cocoa, we are looking for a Logistics Customer Service Coordinator. You are the main point of contact for the customer, transporters, factories and warehouses.


The main tasks of the Logistics Customer Service Coordinator are being the main point of contact for the customer, working closely with the planners and maintaining contact with transporters, factories and warehouses all over the world. Your responsibilities will also include contract management and thorough order processing. Furthermore, your experience gives you the basis to help your colleagues from a helicopter view, this enables you to elevate the service level of the desk to an (even) higher level. Besides this, you coordinate and organise the delivery to the customer from A to Z and come up with improvement proposals for increasing the efficiency of the desk.


  • A relevant bachelor degree and at least three years of work experience
  • Experience with overal logistics, customer service and leading teams
  • You have experience with customs documents, import and export
  • Experience with SAP is a pre
  • Fluent in English with preferably a good command in the Dutch language
  • Besides the before mentioned factors you are excellent in communicating and have strong organisational and interpersonal skills


The organisation offers:

  • A full-time position in a fast-growing company
  • The possibility to work on overal supply chain projects
  • A pleasant and informal working atmosphere within a dynamic and international working environment
  • Competitive base salary with excellent secondary employment conditions


If you are interested in this job, or in similar ones, please feel free to contact me directly.

Marcel Thor
Senior Associate


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